Shopping

Buying on sindashiart.com is easy and intuitive.

1. Enter the “ SHOP ” page and access a category from the left menu or from one of the boxes on the right.

2. When you have identified the product you are interested in, choose your size and add it to the cart. If you want to buy another garment, continue to consult the site and repeat the same operation, otherwise go to your cart at the top right and check that the information is correct.

3. At this point, enter your details and complete the order by entering the payment details.

All products are in stock unless they are marked as "SOLD OUT" at the top right. Remember that even if a product has been added to your cart, it is still available for purchase by other users until your purchase is completed.

Sindashiart.com uses an international size conversion chart to facilitate the user. To find your ideal Sindashi size, consult the " Size Guide " at the bottom of each product. You can also contact our customer service by writing to info@sindashiart.com to receive help and find your size more easily

Shipping

Sindashiart.com ships to Europe , Asia , Africa and the Middle East . Shipping times and costs vary depending on the country and courier used.

We can ship your order to any address, private home, office or company. It is also possible to have your package arrive as a storage stop at the courier's office that we will use.

Unfortunately, once the order has been placed, we cannot change or modify the delivery address , so please make sure that you have entered the data correctly and that you have provided an appropriate address in relation to the estimated delivery times.

We can only deliver to one address for each single order. If your order contains several items that need to be delivered to more than one address, you will need to place a different order for each delivery address.

Orders

When you place an order, we will send you confirmation of receipt of the order by e-mail . In the rare event that one of the items in your order is not available, our customer service will contact you and refund the amount spent.

Once your order has been shipped you will receive a confirmation email with the tracking number and the link relating to the courier used. To locate your order, visit the page and enter the tracking number. This way you can be aware of the status of your order.

Unfortunately once an order has been sent it is no longer possible to add more items. For more information about it, you can contact our customer service at the following address info@sindashiart.com .

We require a signature upon receipt. With your signature, the responsibility for the purchased items automatically passes to you. If you are not the recipient of the order, the person who signs the delivery receipt will automatically become responsible for the items in question.

Returns & Exchanges

You can find the returns and exchanges request form here . Make sure you provide all the required data including your e-mail address, order number and the data necessary for the return of the money, then indicate the reason for which you are. requesting and the item you want to return.

Contact Mail Boxes ETC at 059.358877 to schedule the collection of the package specifying that you already have a return waybill.

Depending on the place where you reside, you can return the items by delivering them to the courier office that will be indicated to you by us or by requesting a collection directly at your home. In both cases the operation will be completely free. Once you have completed the return request form correctly, you will receive a confirmation e-mail. Put the item in the original box and reseal it properly. Items must be returned within 10 days of completing the return form.

After receiving your return, the item in exchange will be shipped within 2/3 working days . In the unlikely event that the new item is not available, we will contact you by e-mail asking if you would like to wait for the garment to arrive or if you would prefer to be reimbursed. For abroad, the shipment of the items depends on the country and the courier used.

Once you have verified that all the requirements have been met, you will receive a confirmation email and the total amount spent on your order will be refunded . Remember that, depending on the country in which the shipment was made, any transport costs will not be refunded.

A coupon code (discount code) can never be exchanged for cash . Orders that have only been partially paid for as a result of using a coupon code will first be returned in the form of another coupon code . If a difference remains, it will be returned in the form of money instead.

Privacy

Your personal data will be provided only and exclusively to third parties strictly involved in the transaction in order to be able to complete the transaction for the benefit of the relationship between you and Sindashi Italia.

They will be authorized to use your personal information only for this purpose and will not have the right to make any other use of it unless you have given your consent to do so. For the purpose of processing your order and its shipment, we may communicate a large part of your personal data to the courier in charge of the shipment , goods storage facilities, banks and credit institutions and credit card service providers with whom we collaborate. in addition to the owners of the Sindashi and Sindashi Italia brands. For example, the courier we will use for shipping, in addition to your name, your address and your e-mail address, will also be aware, through us, of your telephone number in case you need to get in touch with you to update you. regarding the date or time of delivery of the order.

In the event of a fraud prevention investigation , we will also provide your personal data to the competent authorities, as well as to the banks and credit institutions and credit card service providers we work with. Even in the case of the latter hypothesis, your personal data will still remain safe and protected.

We undertake to keep your personal data only and exclusively for a period reasonably necessary for the purposes set out in our privacy policy. Your credit card data will be used only and exclusively for transactions and will absolutely not be stored. We will never, and for any reason, sell your personal data to third parties for commercial purposes.

In order to improve your browsing and shopping experience on our website, we use cookies.

A cookie is a piece of information that our website will leave on your computer's hard drive to track your movements while you are on our website. It will also recognize your IP address when you return to visit our page. Cookies are stored with the intent to continuously improve our website and be able to offer you an excellent online shopping experience on our page. They are often used for marketing purposes but can also be used to know from which country you are visiting us and to be sure that the currency and language used on our website is the right one for you.

Information on how to manage or disable the use of cookies is available on these links www.aboutcookies.org (in English) or https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl= it (in Italian). Keep in mind that if you want to disable the use of cookies on your computer, you may be unable to purchase and interact on our web page.